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THE QUESTIONS YOU'D ASK
Q&A
When will my order arrive?
We dispatch next working day from our UK warehouse. Royal Mail Tracked 24 delivery is 1-2 working days. Order before 2pm Mon-Thu and you'll usually have it the next day.
What's your returns policy?
30 days, unopened, in original packaging. If something arrives damaged or wrong, DM us on @popofbeauty_ with a photo and we'll sort it fast.
Do you ship outside the UK?
UK first, Dubai for bulk B2B, rest of Europe and ROW on request. Email support@popofbeauty.co.uk for a custom shipping quote.
What curl and thickness should I pick?
New techs: D Curl 0.03 mixed length is the safest start. Most clients suit D Curl, 0.03 is forgiving to fan and apply.
Volume techs: 0.03 for standard volume, 0.05 for faster fanning, 0.07 for mega volume.
Classic sets: 0.15 or 0.20, C or D curl depending on natural lash lift.
How many trays do I need per set?
Classic: 1 tray = 2-3 clients. Russian volume: 1 tray = 1-2 clients depending on density. Keep 4-6 trays in rotation.
Single length or mixed length?
Both options. Mixed length gives 8mm-14mm on one tray (fastest for full sets). Single length lets you build precise patterns. Choose at the variant dropdown.
How do you stop bases fusing in storage?
Store upright with the lid on. Keep away from heat. Fused bases mean moisture has got in, replace the tray.
Are they safe for sensitive clients?
Trays themselves are synthetic PBT fibre, non-reactive. Sensitivity comes from the glue, not the lash. Pair with our Sensitive Tape and patch test first.
SEE IT IN ACTION
Watch how to use it
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Video coming soon
Poppy's walking through this one next week. DM us on @popofbeauty_ for any application question.
